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Support



CONTACT US

We're always happy to answer your Breo-related questions. If you can't find the info you need on this site, get in touch using any of the methods below. You can email us on info@breo.co.uk
You can also find our postal address for any returns or exchanges you want to make.
We'd love to hear from you.

Email: info@breo.co.uk
Post:
Breo Official LTD, City Discovery Centre, Bradwell Abbey, Milton Keynes, MK13 9AP

DELIVERY

Breo offers a standard postage service, and a fully tracked service option, as well as a next day service in the UK. We aim to dispatch orders on the same day as your order if not the next, if ordered by 3pm Monday to Thursday.

Orders placed on Friday after 1pm, or Saturday/Sunday will be dispatched the next working day. Once your order has been dispatched from our warehouse you will receive a confirmation email to let you know it is on the way.

Option Cost Delivery Time
UK Standard Delivery £3.95 1-3 Days
UK Next Day Delivery £5.95 1 Day
European Tracked Delivery From £9.95 5-9 Days
USA & Canada International Tracked Delivery £14.99 7-9 Days
Rest Of The World Tracked Delivery From £17.99 7-21 Days

 

DUTIES & TAXES

Orders sent to addresses outside the EU may be subject to import duties and taxes. We have no control over these and have to ask that the customer is responsible for settling the cost. Unfortunately these vary for different countries so we are unable to estimate what they will be on a case by case basis. Breo does not accept responsibility for items being delayed through customs/security checks or adverse weather conditions. There are no refunds on shipping costs unless Breo is responsible for the error.

 

RETURNS & EXCHANGES

If you are not 100% satisfied with the item(s) you have ordered from breo.co.uk, send them back - within 28 days of receipt in a re-sellable condition, i.e. in the original packaging, unworn and complete with any original labels and we will refund your money or exchange it for a different size or colour. Refunds can only be issued for items purchased directly from www.breo.co.uk.

All other refunds would be issued by the reseller.

In the unfortunate event a product is out of stock a member of our Customer Service Team will contact you.

Returns Address
Breo Official LTD, City Discovery Centre, Bradwell Abbey, Milton Keynes, MK13 9AP

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